Privacy Policy

This privacy policy describes how Estudio Sonoro Brasil collects, uses, and protects your personal information when you use our site or this service. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information directly from you when you interact with our site or use our services. This may include:

• Contact Information: Such as your name, company name, address, and potentially phone number if provided during service requests.
• Account Information: If you create an account, this may include login credentials.
• Service Data: Information you provide or that is generated in the course of us providing audio recording, mixing, mastering, voice-over, music production, sound design, ADR, Foley, podcast, or live session recording services. This may include project details and files.
• Payment Information: If you make payments for our services, we collect necessary billing details.
• Communication Data: Content of communications you send to us.
• Usage Data: Information about how you use our site, such as pages visited, time spent on pages, and technical information about your device and browser. This is often collected automatically through cookies and similar technologies.

How We Use Your Information

We use the personal information we collect for various purposes:

• To Provide and Manage Services: Processing your requests, delivering audio services, managing projects, and handling payments.
• To Communicate with You: Responding to inquiries, providing updates about your projects, and sending information related to our services.
• To Improve Our Services: Analyzing usage data to understand how our site and services are used and identify areas for improvement.
• To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.
• For Legitimate Business Interests: Such as preventing fraud, ensuring network and information security, and managing our business operations, provided these interests do not override your data protection rights.

Legal Basis for Processing

We process your personal data based on several legal grounds:

• Contract Performance: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing requested audio services).
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving services, security) unless your interests or fundamental rights and freedoms override those interests.
• Consent: We may process your data based on your explicit consent for specific purposes (e.g., sending marketing communications, where required). You have the right to withdraw consent at any time.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processors, IT service providers, or professional advisors. These third parties are contractually bound to protect your data and use it only for the purposes for which we disclose it to them.
• Legal and Regulatory Authorities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing.

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is impenetrable.

Your Data Protection Rights

Under applicable data protection laws, you may have the following rights regarding your personal data:

• The right to access: Request a copy of the personal data we hold about you.
• The right to rectification: Request correction of inaccurate or incomplete data.
• The right to erasure: Request deletion of your personal data under certain conditions.
• The right to restrict processing: Request that we limit how we process your data under certain conditions.
• The right to object to processing: Object to our processing of your data under certain conditions.
• The right to data portability: Request your data in a structured, commonly used, and machine-readable format.
• The right to withdraw consent: Withdraw your consent at any time where processing is based on consent.
• The right to lodge a complaint: File a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact information provided below. We may require verification of your identity.

Cookies and Similar Technologies

Our site may use cookies and similar technologies to enhance your experience, analyze site usage, and for other purposes. Details regarding the use of these technologies may be provided in a separate policy.

International Data Transfers

As a company based in Brazil, if you are accessing our service from outside Brazil, particularly from the European Economic Area (EEA), your personal data may be transferred to Brazil. We will take appropriate measures to ensure that such transfers are made in compliance with applicable data protection laws, such as relying on adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without appropriate parental consent. If you believe we have collected data from a child without consent, please contact us.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our site.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us by mail at:

Estudio Sonoro Brasil
Rua Augusta, 125, Suite 501
São Paulo, São Paulo, 01305-000
Brazil